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Return Policy


Couper & Coll offers an easy 15 day Return Policy.

Products ordered are Returnable only in case if the product(s) are unused.

Customers are requested not to accept any packages for which seal is broken.

All returned items must be unused and tags if any should be intact.

Refund will be provided to Original Payment mode. In case of Cash on Delivery, Refunds will be initiated to customers bank account.

In case a replacement is available then no refund will be initiated, and replacement will be provided to the customer.

Fashion Accessories bought at couperandcoll.com are NOT RETURNABLE.

Return of Fashion Accessories are Possible only if the product delivered is incorrect/damaged on arrival.

Customers are requested not to accept any packages for which seal is broken.

All returned items must be unused and tags if any should be intact.

Refund will be provided to Original Payment mode. In case of Cash on Delivery, Refunds will be initiated to customers bank account.

In case a replacement is available then no refund will be initiated, and replacement will be provided to the customer.

Product must be unused.

Refund will be initiated only after the product passes the quality test.

Return Request must be placed within 15 days of receiving the order.

In case the pin-code is not serviceable for return pickup, customer may self ship the product, and shipping cost will be reimbursed in form of store credits for further purchases at couperandcoll.com

Self Shipping via Speed Post/India Post will not be preferred, Customers are requested to use reliable courier services.

Once we receive the products, in case of COD Orders, Customer will be sent an Email as well an SMS asking for Bank Details for Crediting the Refund Amount, In case No Reply is received within 7 days, Products will be sent back to the customer and couperandcoll.com does not hold any responsibility for any damages.

In other circumstances the refund amount may be credited in form of store credits to customers account with other T&C Attached and in such case, the products will not be returned back.

Login to your account at couperandcoll.com

Go to My Account Section

RChoose the order for which return requested is to be placed.

Click on the Return Item against the Product to be returned.

Customers can also email us at support@couperandcoll.com with all details and we will process the same.

Customers are requested to click a product picture instantly in case of damages as a proof.

During quality, any damage done intentionally can be easily identified by our inspection team, and this will be leave product nonreturnable and customer will have to bear the cost of shipping of the product back to the address of the customer.

Please Note, couperandcoll.com reserves all rights to change its return policy as per its convenience any time. Returns Policy as on order date will be applicable for the particular order in case there is any change in the policy.